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This site is operated by Randmvapes. Throughout the site, the terms “we,” “our,” and “us” refer to Randmvapes. Randmvapes provides this site, including all information, tools, and services available to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated herein. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including all additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the site or use the services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use or access to the site after the posting of changes constitutes acceptance of those changes.

Our store is hosted on shoplazza.cn, which provides us with the online e-commerce platform that allows us to sell our products and services.

Section 1 – Conditions of the Online Store

By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow one of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction by using the Service. You must not transmit any worms, viruses, or any code of a destructive nature. A breach of any of the Terms will result in the immediate termination of your Services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service or any contact on the site without our express written permission. The headings in this agreement are for convenience only and will not affect these Terms.

Section 3 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if the information available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, and complete sources of information. Any reliance on the material on this site is at your own risk. This site may contain historical information that is not current and is provided for reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information. You agree to monitor changes to our site.

Section 4 – Modifications to Services and Prices

The prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products or Services

Certain products may be available exclusively online via the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display accurately the colors and images of our products that appear in the store; however, we cannot guarantee that the display of colors on your computer monitor will be accurate. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. All product descriptions and prices are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for a product made on this site is void where prohibited. We do not guarantee that the quality of any product, service, information, or other material purchased or obtained by you will meet your expectations.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and shipping address. If we change or cancel an order, we may attempt to notify you by contacting the email address or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. We are not responsible for any inaccurate information provided by our customers. You agree to promptly update your account information, including your email address and credit card details, to complete your transactions and contact you as needed. For more details, please refer to our Return Policy.

Section 7 – Optional Tools

We may provide you with access to third-party tools that we neither monitor nor have any control over. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and you should ensure that you are familiar with and approve of the terms on which the tools are provided by the relevant third-party provider. We may also, in the future, offer new services and features through the website, which shall also be subject to these Terms of Service.

Section 8 – Third-Party Links

Some information, products, and services available via our Service may include materials from third parties. Third-party links may direct you to websites that are not affiliated with us. We are not responsible for evaluating the content or accuracy of these materials and we do not warrant the materials or websites of third parties. We are not liable for any damage related to the purchase or use of goods or services from third-party websites. Please review carefully the third-party policies before engaging in any transaction. Complaints regarding third-party products should be directed to the third party.

Section 9 – User Comments, Feedback, and Other Submissions

If you send certain submissions (such as contest entries) at our request, or if you send creative ideas, suggestions, plans, or other materials without our request, you agree that we may use such comments without restriction. We are not obligated to maintain any comments in confidence, to pay compensation for them, or to respond to them.

We may monitor or remove content that we determine to be illegal, offensive, or otherwise objectionable. You agree that your comments do not violate the rights of any third party. You are solely responsible for any comments you make and their accuracy.

Section 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies, and Omissions

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice. We have no obligation to update or clarify information, except as required by law. No specified update date should be taken to indicate that all information has been modified or updated.

Section 12 – Prohibited Uses

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for illegal purposes;
(b) to encourage others to engage in illegal acts;
(c) to violate international, federal, provincial, or local regulations, rules, laws, or ordinances;
(d) to infringe or violate our or others’ intellectual property rights;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Service, associated websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pretext, spider, crawl, or scrape;
(j) for obscene or immoral purposes;
(k) to interfere with or circumvent the security features of the Service or any associated websites, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any associated website for violating any of the prohibited uses.

Section 13 – Limitation of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not guarantee that the results obtained from using the service will be accurate or reliable. You agree that we may remove the service for indefinite periods or cancel the service at any time without notice. Your use of the service, or your inability to use it, is at your own risk. The service and all products delivered are provided “as is” and “as available,” without any representation, warranty, or condition of any kind, express or implied, including all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall Randmvapes, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any damages, losses, claims, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to, loss of profits, loss of revenue, loss of data, or any similar damages, arising from your use of the service or any product obtained through the service, even if we have been advised of the possibility of such damages. In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not permitted, our liability will be limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless Randmvapes and our affiliates, partners, officers, directors, agents, contractors, and employees from any claim or demand, including reasonable attorney’s fees, made by a third party due to or arising from your violation of these Terms of Service or your violation of any law or the rights of a third party.

Section 15 – Severability

If any provision of these Terms of Service is found to be illegal, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law. The unenforceable portion shall be deemed to be separate from these Terms of Service, and the remaining provisions shall remain valid and enforceable.

Section 16 – Termination

The obligations and responsibilities of the parties incurred prior to the termination date survive the termination of this agreement. These Terms of Service are effective unless terminated by you or us. You may terminate these Terms of Service at any time by informing us that you no longer wish to use our Services or by ceasing to use our site. If we suspect that you have failed to comply with any term of these Terms of Service, we may terminate this agreement without notice, and you will remain responsible for all amounts due up to the termination date.

Section 17 – Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision. These Terms of Service and any policies published by us on this site constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements or communications.

Section 18 – Governing Law

These Terms of Service and any separate agreement through which we provide you Services will be governed and interpreted in accordance with the laws of the United Kingdom.

Section 19 – Modifications to the Terms of Service

You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use or access to our website or the Service after the posting of any changes constitutes acceptance of those changes.

Section 20 – Customs and Duties

All taxes, fees, duties, import charges, and additional surcharges imposed by destination countries are the customer’s responsibility. Randmvapes is not responsible for determining in advance any fees that may apply. Please check your country’s customs regulations to see if additional fees will apply to your order. By completing your order, you agree to pay all applicable fees. If your package is seized by customs authorities, we will not issue a refund unless all products are returned to us in their original condition.

Section 21 – Returned Orders

If an order is returned to us for any of the following reasons, we will not refund the product. You will be notified and asked to pay for reshipping. If you refuse to pay the shipping costs, the package will be destroyed, and you will not be eligible for a refund.

• Undeliverable address
• Person unavailable to accept delivery
• Order refused by the customer
• Refusal to pay customs fees
• Customs refusal

Note: In some cases, customs may decide not to redirect the package, or the return cost of items may exceed the value of the products, resulting in abandonment without refund.

Section 22 – Disclaimer

Before marketing any phone cases, we ensure their safety and fit. However, the product does not guarantee 100% protection for your mobile device. Scratches may occur from small rings or particles that enter the case. Please handle with care at your own risk.

Section 23 – Delays or Missing Orders from Hard-to-Reach Countries

Disputes regarding delivery will not be accepted if the items have been shipped to the following countries: Haiti, Kyrgyzstan, Madagascar, Mauritius, Bangladesh, Nepal, Nicaragua, Eswatini, Jamaica, Zambia, Ecuador, Peru, Bolivia, Chile, Argentina, Uruguay, Egypt, Sudan, Libya, Algeria, Angola, Bahamas, Benin, Belize, Burundi, Dominican Republic, Gambia, Grenada, Cuba, Palestine, Mexico, Brazil, Paraguay.

Shipping products to these countries often involves long customs clearance processes. Wkvape is not responsible for delayed or missing packages from these countries. We will assist with inquiries, but we do not refund orders placed from these locations.